| Cancellation Policy – Surmount Adventures |
This policy applies to all treks, expeditions, and travel programs organized by Surmount Adventures. By booking a trek, participants agree to the cancellation terms outlined below.
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| General Cancellation Rules (Applicable to All Treks) |
- All cancellations must be communicated in writing via email to Surmount Adventures.
- Cancellation timelines are calculated based on the scheduled start date and time of the trek.
- Booking / advance amounts are non-refundable under all circumstances, as they are used for upfront operational commitments.
- Refunds, if applicable, are processed after deducting third-party costs such as transport, accommodation, permits, or booking charges.
- No refunds will be provided for:
- Voluntary withdrawal before or after trek start
- Medical reasons
- No-show cases
- Missed pickups or late arrivals
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| Himalayan Treks – Cancellation Policy |
Booking Details
- Booking amount: 25%–30% of total trek cost
- Booking amount is strictly non-refundable
- Surmount Adventures may arrange train bookings, hotel stays, permits, and trek logistics from selected cities (Pune, Mumbai, Vadodara, Bangalore, Delhi)
Refund Structure
Cancellation Timeline
| Cancellation Timeline |
Train Charges |
Hotel Charges |
Trek Fee Refund |
| More than 30 days before departure |
As per Indian Railways rules |
50% deduction |
100% refund |
| 15–30 days before departure |
As per Indian Railways rules |
50% deduction |
75% refund |
| Less than 15 days before departure |
As per Indian Railways rules |
No refund |
50% refund |
| Voluntary withdrawal (before or after departure) |
No refund |
No refund |
No refund |
| Medical reasons / emergency withdrawal |
No refund |
No refund |
No refund |
Important Notes
- Train refunds are governed strictly by Indian Railways rules, not Surmount Adventures.
- Trek fee refunds apply only to the trek portion, excluding booking amount and third-party services.
- Transfers to another trek/person may be allowed only at Surmount’s discretion and subject to availability and price difference.
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