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Cancellation & Refunds
Cancellation & Refunds
Cancellation & Refunds for Surmount Adventures
1. Cancellation by Customer
Himalayan Treks
- • Prior to 72 Hours: Up to 50% cancellation charges
- • Within 24 Hours: No refunds
- • No-Show: No refund
- • Transferable: Bookings can be transferred to another person
- • Event Transfer: Available for same-priced future treks
- • Outside Window: 5% convenience fee
Sahyadri Treks
- • Prior to 48 Hours: 50% cancellation charges
- • Within 24 Hours or No Show: No refunds
- • Outside Window: 5% convenience fee
2. Cancellation by Surmount Adventures
We reserve the right to cancel events due to unforeseen circumstances. Full refund or rescheduling options will be provided.
3. Refund Process
- • Refunds processed via original payment method
- • Allow 7 days for processing
4. Changes to Bookings
Contact us for booking changes. Subject to availability and additional charges may apply.
Contact Us
For cancellation requests: bookings@surmountadventures.com
For general inquiries: support@surmountadventures.com
